Delivery

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We aim to dispatch all orders within 3 working days* and UK Mainland standard delivery charges will be calculated at checkout. We are unfortunately unable to provide International delivery at present. 

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*Please note that if you have ordered a bespoke or made to order item, this does not include production time.

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Returns

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If for any reason you are not satisfied with your items, please email shop@louisebooyens.com within 7 days of receipt to arrange the return of your items. All returns must be returned undamaged and unused in re-sellable condition and in the original packaging. Please note that the buyer will be responsible for returns costs and that bespoke and made to order items are not eligible for returns, refunds or exchanges.

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